Casino.com Reviews

I really appreciate the customer service rep. Nik offered me during my tough time at casino

Kris was on it and my issue was solved in minutes. It was awesome dealing with him

Very good and helpful

very helpfull
sorted my problem easily

As far as casinos go, casino.com has been quite good to me. I've tried a few casinos and I keep coming back to this one. Should out to the crew there, Kenny in particular =)

Ben is most polite, support at this casino is always excellent. I’m even enjoying playing and winning!!

I spent a lot of money and never won enough to collect and was given a 35 bonus. Much appreciated for the fast and efficient service.

Bonus question

Casino.com- was depositing and withdrawing with success then all of a sudden I had to upload I.d for account verification, not having a driving license and my passport being a few months out of date and not being able to renew it (due to coronavirus restrictions) I looked at mansion policy and it says that a ‘citizen/national I.d card’is acceptable. So having 582 pounds sat in their account I paid 30 pounds to express a citizencard which is recognised by the uk home office and the police etc. I uploaded this to them and baring in mind that they already have my bank details, a picture of my Bank card, my out of date passport, My citizen card, a bank statement with my address on and my CSCS card that they still won’t verify me. I have just been on the phone to customer services and he apologised for the misleading information that I read and said that a birth certificate will suffice and it will verify me so now I have just had to pay 38 pounds to get my birth certificate sent by express delivery as I really need this money for Christmas. The information I have provided is more than enough to prove that I am of Legal age and not money laundering (which would be at a loss). I opened an account at BetVictor and they verified me immediately from my bank details. This company is causing me no end of grief and I will not rest until this is settled as it is bugging me 24/7.
Murphy3232

If u can make the withdrawal process less than 3 days plus 1 or 2 more days to be in my bank account that would be 5 stars i give you for sure because the other online casino i play only take 3 days and the money is in my bank account. But the games you have esp.the slots i like it

Stay away from this website. Criminals. Take your money to any other casino.

I have been online gambling for 15 years.
This is the first Casino duke casino l can say I will give 5 stars to them.
I won money they paid in 3 days verified next day by a phone call.
When I lost money they phoned me up in the middle of the night to ask me to put a limit if I want.
What A great casino and the games are awesome.
5 star all the way I will continue to play with you guys even if I lose it’s the consideration of player I love that’s while I will be loyal and continue playing.